If your friend is running a business, whether it is a small business or not. Whether it’s a large business or It is necessary to understand the customers of your business. As businesses understand more about customers, The more effective marketing becomes, The more the number of purchases. In order to understand more about customers, there are 3 questions we should ask ourselves.
Who Are They?
It is important to know who our customers are. The age of our customers employment Gender Only after knowing the location, etc. can critically analyze their characteristics; It will be able to meet customer needs effectively.
Why Do They Buy From You?
Since your customers have purchased from you, you need to know which of their needs your business can fill. Through this question, we can find out the Unique Selling Point of our business.
What Do They Expect From You?
You need to know what your customers expect from your business. If you know what your customers expect, you will be able to serve them better. If there are any problems, they will be able to find out and solve them early. Build a marketing team that doesn’t have to look around.